Privacy Statement
At Shards of the shore, we respect your privacy and are committed to protecting your personal information. This statement explains how we collect, use, and safeguard your data when you engage with us when purchasing our handmade art .
Information We Collect
We may collect:
• Contact details such as your name, email address, phone number, and delivery address• Payment information processed securely through trusted third-party providers
How We Use Your Information
We use your information to:
• Fulfil and deliver your orders• Communicate with you about your purchase or enquiries• Manage our accounts, invoicing, and business operations• Comply with legal and regulatory requirements
Sharing Your Information
We do not sell or trade your personal data. We may share limited information with:
• Delivery partners to ensure your purchase arrives safely• Payment processors to handle transactions securely
Data Security
We take appropriate measures to protect your information from loss, misuse, or unauthorised access. Payment details are never stored directly by us.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal and regulatory requirements:
• Enquiries are retained until your purchase has taken placed and delivered, unless you request deletion sooner. • Information is kept while your purchase is active, and for a short period afterwards to manage renewals or cancellations.• Order and payment records are retained for up to 6 years, in line with UK tax and accounting requirements.• After these periods, your data is securely deleted or anonymised.
Your Rights
Under UK data protection law, you have the right to:
• Access the personal data we hold about you• Request corrections to inaccurate information• Ask us to delete your data when it is no longer needed• Withdraw consent for marketing communications at any time
Contact Us
If you have any questions or wish to exercise your rights, please contact us at: Shards of the shore Email: shardsoftheshore@gmail.com
Your Privacy Matters to Us
At Shards of the shore, we treat your details with the same care as our own. We only collect the information needed to create and deliver your handmade art purchase, and we never share it without your consent. Your data is kept safe, used only to personalise your experience, and you’re always in control of how we contact you.
For the full details, please see our [Privacy Policy].
Privacy & Subscriptions
When you join our subscription, we only ask for the essentials: your name, delivery details, and payment information. These are used solely to bring your purchase to your door, on time and in perfect condition.
We’ll never share your details without your consent, and you can update or cancel your subscription whenever you wish. Your information is kept safe, and your preferences help us tailor each delivery to your taste.
For more detail, please see our [Privacy Policy].
Privacy & Enquiries
At Shards of the shore, your information is treated with the utmost care. Your information is never shared without your consent and is kept safe at every stage. Our role is to bring beauty to your day, not to intrude on your privacy. For full details, please see our [Privacy Policy].
Shards of the shore